OPENING TIMES AND RATES
> What are the opening times of Tintin, the Immersive Adventure?
Please check Practical Information for the opening times.
> Who is eligible for the family rate?
The family rate is for 2 adults + 2 children (5 to 17 years old).
> Do I need to make a reservation in advance for children under 5?
Admission for children under the age of 5 is free, but they still require a ticket, which you cn arrange online or at the ticket booth.
> I am a journalist, do I get free admission?
Yes, press card holders benefit from free admission upon presentation of a valid press identity card. Please send a request for free admission to firstname.lastname@example.org.
> Are the Museum Card and ICOM Card valid for Tintin, the Immersive Adventure?
No, the Museum Card/ICOM Card are not valid.
> Is there a discount for 65+ and for accompanying persons?
There is no separate rate for people over 65 and accompanying persons, you may choose our adult rate.
> What are the means of payment?
Payment can only be made by credit cards.
Visiting Tintin, the Immersive Adventure
> How long can I stay in Tintin, the Immersive Adventure?
You can take all the time you need for your visit. Only your starting time (your time slot) is set. On average, a visit takes one hour.
> Can I visit with a stroller?
For safety reasons, strollers are not permitted inside Tintin, the Immersive Adventure but you can leave them in our stroller area. We therefore advise you to bring a baby carrier instead.
> Can I bring my pet or animal with me?
Pets are not permitted - with the exception for assistance dogs.
> Is there a playlist available with the music played during the exhibitions?
Yes, of course! You will find the playlist of Tintin: the Immersive Adventure here.
> Is Tintin, the Immersive Adventure accessible for people with reduced mobility?
Tintin, the Immersive Adventure is accessible for people with reduced mobility. PRM toilets are available in the Royal Depot.
> Are there any seating options available in the exhibition areas?
Yes, we have a lot of seats available in the exhibitions areas.
> Are the exhibitions suitable for people with epilepsy and/or vertigo?
Due to the light effects, the exhibitions may present risks for people with epilepsy and/ or people who suffer from vertigo.
> Is the noise level high?
The volume of sound can be high for young people or people with hearing problems, so we recommend that you use filtering earplugs.